This Privacy Policy explains what personal information StayInfo collects, how we use it, and the choices you have. Effective date: 01 June 2024.
What we collect & why
Only what's needed to provide the service.
Account information
When you sign up or log in using Google, we collect basic profile information provided by Google — your name and email address. We do not collect any additional personal information beyond what is necessary for account creation and authentication.
Usage data
We may collect non-personal information about your visit — pages viewed, features used, and other interaction data. This helps us understand how the platform is used and where we can improve.
Property content
Any content you upload to your listing — descriptions, photos, house rules — is stored on our servers to power your digital guide. You retain full ownership of this content.
Cookies & tracking
Small files, big transparency.
Our platform uses cookies to keep you signed in, remember your preferences, and understand how pages are used. You can disable cookies through your browser settings, though some features may stop working correctly if you do.
- Essential cookies — required for the platform to function (login sessions, security).
- Analytics cookies — help us understand usage patterns so we can improve the product.
Security & third parties
Data security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Payment data is handled by certified payment processors — StayInfo does not store full card details.
Third-party links
Your listing may contain links to external websites such as local restaurants or attractions. StayInfo is not responsible for the privacy practices of those sites. We encourage you to review their privacy policies.
We never sell your data. Your personal information is used solely to provide and improve StayInfo. We do not sell, rent, or trade your data to third parties for marketing purposes.
Your rights & policy changes
Access and deletion
You can request access to the personal data we hold about you, ask us to correct inaccuracies, or request deletion of your account and associated data at any time by contacting us.
Changes to this policy
We reserve the right to update this Privacy Policy at any time. Changes take effect immediately upon posting. We'll notify you of significant changes by email or via the platform.
Contact
Questions about your data or this policy? Email us at stayinfo@stayinfo.com or visit our contact page.