Digital guidebook
best practices.
Everything your guests need to know — from the Wi-Fi password to the best local restaurant — and how Stayinfo handles most of it automatically.
The six things every guest looks for first.
These are the questions guests ask before they even unpack. Get these right and you eliminate friction from the moment they walk in.
Wi-Fi Access
Network name and password, clearly visible. Include a fallback if the main network is down.
Check-in & Check-out
Exact times, early check-in policy, late check-out options, and what to do on arrival.
Access & Keys
How to get in — key box codes, smart lock instructions, who to contact if locked out.
Emergency Contacts
Local emergency number, property contact, nearest hospital, and pharmacy.
House Rules
Noise hours, smoking policy, pets, recycling, and any building-specific rules.
Breakfast & Dining
Breakfast times, location, what's included, and nearby alternatives if not provided.
Details that turn a good stay into a great one.
Guests rarely ask about these upfront — but when they need them, they really need them. Covering these proactively reduces front-desk calls dramatically.
Parking
Where to park, cost, permit requirements, and alternative options nearby.
Getting Around
Nearest bus stop, metro station, taxi apps, and bike rental options.
Airport Transfer
Distance to airport, best routes, shuttle services, and estimated travel time.
Laundry
In-unit machines, shared laundry rooms, or the nearest laundromat.
Waste & Recycling
Where to put trash, recycling bins, and collection days.
Heating & Cooling
How to control the thermostat, AC, underfloor heating, or radiators.
TV & Entertainment
How to use the smart TV, streaming logins, or cable guide.
Baby Equipment
Cot, high chair, stair gates — what's available and how to request extras.
Pet Policy
Whether pets are allowed, designated outdoor areas, and any deposit required.
Appliances & Utilities
Coffee machine, dishwasher, washing machine — how to operate each one.
Your guests want to explore — help them.
Local recommendations are the single highest-value thing a host can provide. Guests trust your picks far more than a generic travel guide.
Restaurants & Cafés
Your personal picks for breakfast, lunch, and dinner within walking distance.
Bars & Nightlife
Where to grab a drink — from cosy wine bars to late-night spots.
Grocery Stores
Nearest supermarket, convenience store, and market days.
Walks & Outdoor
Parks, running routes, scenic walks, and cycling paths.
Attractions
Must-see sights, museums, galleries, and hidden local gems.
Wellness
Gyms, yoga studios, spas, and swimming pools nearby.
Nearby cards — we take care of those.
The moment you add your property, Stayinfo pulls in every relevant place within walking distance. No manual searching, no copy-pasting from Google Maps.
Auto-detected nearby places
Stayinfo pulls Google Places data based on your property coordinates — restaurants, cafés, bars, gyms, pharmacies, and more appear automatically.
Ratings & reviews
Every nearby card shows live Google ratings and review counts so guests can make informed decisions at a glance.
Hide irrelevant places
If a card isn't relevant for your guests, hide it with one click. It disappears from the guest view instantly.
Recommend your favourites
Star any nearby place to mark it as host-recommended. It floats to the top with a badge your guests will trust.
Discovery cards — curated, enhanced, and ready.
Beyond the immediate neighbourhood, Discovery cards surface the experiences worth a short trip — scenic lookouts, seasonal markets, local favourites. Stayinfo curates them, the AI polishes the descriptions, and your guests get something that reads like a personal recommendation.
Curated discovery cards
Beyond immediate neighbours, Discovery cards surface hand-curated local experiences — day trips, scenic spots, and seasonal highlights.
AI-enhanced descriptions
Every card can be enriched with an AI-generated description that's engaging, concise, and written with the guest in mind.
Multilingual by default
Descriptions and card content are served in the guest's browser language automatically — no translation work needed.
Always up to date
Cards are refreshed regularly so guests never see outdated information about places that may have closed or changed.
Create exactly the cards you want.
Stayinfo doesn't force a rigid template. You pick what matters for your property and your guests — and skip everything that doesn't.
Add your property
Enter your address and property name. Stayinfo instantly pulls in all nearby places — no searching required.
Choose what cards to create
Pick from ready-made templates: Wi-Fi, check-in, house rules, breakfast, parking, and more. Fill in your details and publish.
Personalise your guide
Reorder sections, hide cards you don't need, and recommend the nearby places your guests will love.
Print the QR code
Download your QR code and place it on the welcome card, desk, or door. Guests scan and the guide opens instantly — no app needed.
Card types you can create
Your guide, live in 5 minutes.
Set up your property, choose your cards, and hand your guests the best digital guidebook they've ever seen.
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